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Integrated Medical Management App
The Medical Management App is a comprehensive digital solution designed to simplify clinic and healthcare center management while enhancing patient experience.
Contents
Quick index to the main sections of this app solution page. Click any item to jump directly to that part of the content.
About the application
Integrated Medical Management App
Application features
Why do customers prefer the Khelij shopping app?
The medical app offers a comprehensive set of features designed to efficiently manage healthcare services. It enables the management of clinics, doctors, and patients, supports online appointment booking, and provides secure access to electronic medical records. The app also allows direct doctor–patient communication, instant notifications, billing and medical reports management, all within a secure and user-friendly system.
Clinic & Doctor Management
Manage clinics, doctors, and medical specialties through a centralized dashboard.
Online Appointment Booking
Allow patients to book and manage appointments easily with instant notifications.
Electronic Medical Records (EMR)
Securely store and manage patient medical histories in an organized manner.
Doctor–Patient Communication
Direct messaging and notifications for effective medical follow-up.
Billing & Medical Reports
Manage billing and generate medical reports efficiently and accurately.
Secure & User-Friendly System
High-level data security with a simple and intuitive user interface.
Technical specifications
Technical architecture and system integrations
The medical app follows simple and well-structured steps to ensure a smooth user experience. Users start by creating an account and selecting their role, then entering essential medical information. Patients can book appointments, while doctors manage cases, record diagnoses, and treatment plans. The process concludes with accessing medical reports and managing payments, supported by instant notifications for continuous communication.
Create Medical Account
Doctors or patients create an account and select their user role.
Add Medical Information
Enter essential data such as specialization, availability, or medical records.
Book & Manage Appointments
Book and track appointments with automatic notifications.
Diagnosis & Follow-Up
Record diagnosis, treatment plans, and follow up on patient cases.
Reports & Payments
Access medical reports and manage payments seamlessly.
Auto-scaling and load balancing across regions.
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Payments, shipping, and ERP systems linked through REST APIs.
Real-time dashboards for orders, conversion, and performance.
Admin panel
An admin panel that gives you full visibility over your platform
The Khelij admin panel gives your team full control over sales, vendors, marketing campaigns, and customer experience – all in one place with real-time dashboards.
- Monitor daily, weekly, and monthly sales, plus overall store growth.
- Manage vendors, commission rates, and payouts for each seller.
- Create time-limited discounts, promo codes, and product-based offers.
- Track product reviews and customer ratings and respond quickly.
Wallet application
Integrated digital wallet inside the Khelij app
The Khelij app includes a built-in digital wallet that makes refunds, gifts, and loyalty points easy to manage – giving customers full visibility and control over their balance on your platform.
- Receive refunds directly into the wallet with the option to withdraw or use them for new orders.
- Top up wallet balance with gift credit or promotional vouchers for VIP customers.
- Collect loyalty points and convert them automatically into balance or discounts at checkout.
- View a detailed transaction history (deposits, deductions, refunds, points conversions).
Use simple visuals in your UI to explain wallet balance, refunds, and loyalty points at a glance.
Khelij Wallet
SAR 485.75
Available balance ready to use at checkout.
* All wallet operations are visible to the customer in a clean interface, with the option to export a statement when needed.
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Guarantee your access
Reliable uptime and continuous support from the khelij team
We care about the stability of your business and your customers’ experience, so we provide reliable infrastructure, clear continuity procedures, and a dedicated support team that follows your app beyond launch.
99.9%
System uptime (target SLA)
< 15 min
Average first response time
3+
Support channels available
Clear Service Level Agreement (SLA) that defines uptime targets and response times.
Regular data backups and tested recovery plans for emergency situations.
In-app help center with FAQs, how-to guides, and onboarding tips for your team.
Multiple support channels: ticketing system, email, and optional WhatsApp / Telegram integration.
Use a live monitoring dashboard to keep an eye on uptime, incidents, and response times in real time.
Launch your shopping application with confidence
The khelij team supports you from the first idea to production, with the option to add custom features as your business grows.