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People delivery application service
professional delivery app design
Contents
Quick index to the main sections of this app solution page. Click any item to jump directly to that part of the content.
About the application
People delivery application service
Application features
Why do customers prefer the Khelij shopping app?
The app supports multiple cities and languages, allowing your business to scale and reach a wider audience.
تتبع الطلبات لحظة بلحظة
The app allows real-time order tracking from confirmation to delivery, giving customers full transparency and increasing trust in your service.
نظام إدارة الطلبات الذكي
A smart order management system that allows easy order acceptance, rejection, or modification, with instant notifications for every update.
ربط مباشر مع مندوبي التوصيل
Automatic assignment of orders to the nearest available driver, with live location tracking to ensure fast and efficient delivery.
طرق دفع متعددة وآمنة
The app supports multiple secure payment options, including online payments, cash on delivery, and digital wallets.
إشعارات فورية للعملاء والمندوبين
Instant notifications keep customers and drivers informed about order status, estimated delivery time, and real-time updates.
لوحة تحكم للإدارة
A powerful admin dashboard to monitor performance, orders, revenue reports, and user behavior analytics.
Technical specifications
Technical architecture and system integrations
Supported Platforms Android iOS Technologies Used Flutter or React Native (single codebase) Laravel / Node.js Backend RESTful APIs Firebase (Notifications – Authentication – Analytics) Admin Dashboard Full web-based admin panel Orders, users, and drivers management Real-time reports and analytics Zones and pricing management Maps & Navigation Google Maps API GPS location tracking Live driver tracking Notifications System Real-time push notifications Order status updates Promotional alerts Payment Methods Cash on delivery Online payments (cards & wallets) Integration-ready with local payment gateways Security SSL data encryption JWT Authentication Multi-role access (Customer – Driver – Admin) Performance High-speed performance Supports large user traffic Scalable architecture
Auto-scaling and load balancing across regions.
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Payments, shipping, and ERP systems linked through REST APIs.
Real-time dashboards for orders, conversion, and performance.
Admin panel
An admin panel that gives you full visibility over your platform
The Khelij admin panel gives your team full control over sales, vendors, marketing campaigns, and customer experience – all in one place with real-time dashboards.
- Monitor daily, weekly, and monthly sales, plus overall store growth.
- Manage vendors, commission rates, and payouts for each seller.
- Create time-limited discounts, promo codes, and product-based offers.
- Track product reviews and customer ratings and respond quickly.
Wallet application
Integrated digital wallet inside the Khelij app
The Khelij app includes a built-in digital wallet that makes refunds, gifts, and loyalty points easy to manage – giving customers full visibility and control over their balance on your platform.
- Receive refunds directly into the wallet with the option to withdraw or use them for new orders.
- Top up wallet balance with gift credit or promotional vouchers for VIP customers.
- Collect loyalty points and convert them automatically into balance or discounts at checkout.
- View a detailed transaction history (deposits, deductions, refunds, points conversions).
Use simple visuals in your UI to explain wallet balance, refunds, and loyalty points at a glance.
Khelij Wallet
SAR 485.75
Available balance ready to use at checkout.
* All wallet operations are visible to the customer in a clean interface, with the option to export a statement when needed.
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Guarantee your access
Reliable uptime and continuous support from the khelij team
We care about the stability of your business and your customers’ experience, so we provide reliable infrastructure, clear continuity procedures, and a dedicated support team that follows your app beyond launch.
99.9%
System uptime (target SLA)
< 15 min
Average first response time
3+
Support channels available
Clear Service Level Agreement (SLA) that defines uptime targets and response times.
Regular data backups and tested recovery plans for emergency situations.
In-app help center with FAQs, how-to guides, and onboarding tips for your team.
Multiple support channels: ticketing system, email, and optional WhatsApp / Telegram integration.
Use a live monitoring dashboard to keep an eye on uptime, incidents, and response times in real time.
Launch your shopping application with confidence
The khelij team supports you from the first idea to production, with the option to add custom features as your business grows.