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Pharmacy Management & Medical E-Commerce Platform
An integrated web and mobile platform for online medicine ordering, fast delivery, and comprehensive pharmacy inventory management.
Contents
Quick index to the main sections of this app solution page. Click any item to jump directly to that part of the content.
About the application
Pharmacy Management & Medical E-Commerce Platform
Application features
Why do customers prefer the Khelij shopping app?
Smart digital tools ensure a seamless, integrated digital pharmacy experience for customers, alongside precise order and inventory management.
Digital Catalog & Fast Search
Product catalog with images, prices, and a fast search engine by name or active ingredient.
Prescription Upload & Consultations
Seamless prescription upload feature and direct communication with licensed pharmacists for medical consultations.
Live Tracking & Dose Reminders
Real-time order tracking accompanied by smart reminders for medication schedules and recurring refills.
Multi-Payment & Loyalty Offers
Flexible payment options (cash, cards, e-wallets) paired with ongoing discounts and offers for loyal customers.
Technical specifications
Technical architecture and system integrations
An advanced, multi-platform software architecture designed to ensure peak performance and instant responsiveness around the clock.
Cross-Platform Compatibility
Optimized performance across mobile devices and computers with a fast responsive user interface.
Pharmacy & Inventory Dashboard
Dedicated dashboard for pharmacists and management to track orders, manage stock levels, and view sales reports.
Secure Medical Data Privacy
Enterprise-grade security safeguarding customer data and uploaded prescriptions against unauthorized access.
Real-Time Push Notifications
Automated notification system sending instant order status updates and dosage alerts to users and staff.
Auto-scaling and load balancing across regions.
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Payments, shipping, and ERP systems linked through REST APIs.
Real-time dashboards for orders, conversion, and performance.
Admin panel
An admin panel that gives you full visibility over your platform
The Khelij admin panel gives your team full control over sales, vendors, marketing campaigns, and customer experience – all in one place with real-time dashboards.
- Monitor daily, weekly, and monthly sales, plus overall store growth.
- Manage vendors, commission rates, and payouts for each seller.
- Create time-limited discounts, promo codes, and product-based offers.
- Track product reviews and customer ratings and respond quickly.
Wallet application
Integrated digital wallet inside the Khelij app
The Khelij app includes a built-in digital wallet that makes refunds, gifts, and loyalty points easy to manage – giving customers full visibility and control over their balance on your platform.
- Receive refunds directly into the wallet with the option to withdraw or use them for new orders.
- Top up wallet balance with gift credit or promotional vouchers for VIP customers.
- Collect loyalty points and convert them automatically into balance or discounts at checkout.
- View a detailed transaction history (deposits, deductions, refunds, points conversions).
Use simple visuals in your UI to explain wallet balance, refunds, and loyalty points at a glance.
Khelij Wallet
SAR 485.75
Available balance ready to use at checkout.
* All wallet operations are visible to the customer in a clean interface, with the option to export a statement when needed.
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Guarantee your access
Reliable uptime and continuous support from the khelij team
We care about the stability of your business and your customers’ experience, so we provide reliable infrastructure, clear continuity procedures, and a dedicated support team that follows your app beyond launch.
99.9%
System uptime (target SLA)
< 15 min
Average first response time
3+
Support channels available
Clear Service Level Agreement (SLA) that defines uptime targets and response times.
Regular data backups and tested recovery plans for emergency situations.
In-app help center with FAQs, how-to guides, and onboarding tips for your team.
Multiple support channels: ticketing system, email, and optional WhatsApp / Telegram integration.
Use a live monitoring dashboard to keep an eye on uptime, incidents, and response times in real time.
Launch your shopping application with confidence
The khelij team supports you from the first idea to production, with the option to add custom features as your business grows.